Reloop Recycling FZE (“Reloop Global,” “we,” “us,” or “our”) respects your privacy and is committed to safeguarding your personal data. This Privacy Policy describes how we collect, use, store, and protect information you provide when visiting www.reloopglobal.com.
By accessing or using our website, you acknowledge and agree to the practices described in this policy.
Data Controller
Reloop Recycling FZE RA08 TC05, JAFZA, Dubai, United Arab Emirates Email: info@reloopglobal.com Phone: +971 50 210 7518
Information We Collect
We collect only the data necessary to deliver our services and operate our website effectively.
Contact details — your name, email address, phone number, company, and job title.
Business information — service inquiries, project specifications, transaction records, and billing details.
Technical information — IP address, browser type, device identifiers, and website usage patterns.
Recruitment information — CVs, employment history, qualifications, and any details submitted through job applications.
How We Use Your Information
We process your personal data for the following purposes:
- Service delivery — to provide e-waste recycling, IT asset disposition, and certified data destruction services.
- Customer support — to respond to inquiries, prepare quotations, and manage client relationships.
- Marketing communications — to share updates, news, and promotional content, sent only where you have given consent.
- Recruitment — to assess applications and manage hiring processes.
- Website performance — to monitor, secure, and improve the user experience.
Legal Basis for Processing (GDPR)
Where the GDPR applies, we rely on one or more of the following lawful bases: performance of a contract, compliance with a legal obligation, our legitimate business interests, or your explicit consent.
UAE PDPL Compliance
Reloop Global complies with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021). We are committed to lawful and transparent processing, purpose limitation, data minimization, accuracy, and secure handling of all personal data.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected:
- Client and project records — up to 10 years
- General inquiries — up to 2 years
- Marketing data — until consent is withdrawn
- Job applications — 12 to 36 months
Data Sharing
We do not sell your personal data. We may share information with trusted third parties only when necessary, including IT and infrastructure providers, logistics and recycling partners, regulatory or legal authorities, and approved marketing platforms. All partners are bound by strict confidentiality and data protection obligations.
International Data Transfers
Some of your data may be processed outside the United Arab Emirates. Where this occurs, we ensure that appropriate safeguards are in place to protect your information in line with applicable data protection laws.
Cookies
Our website uses cookies to enhance functionality and analyze traffic. You may manage or disable cookies at any time through your browser settings.
Your Rights
Subject to applicable law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Receive your data in a portable format
To exercise any of these rights, please contact us at info@reloopglobal.com.
Data Security
We apply industry-standard technical and organizational measures, including encryption, access controls, and secure servers, to protect your information against unauthorized access, alteration, or disclosure.
Third-Party Links
Our website may contain links to external sites. Reloop Global is not responsible for the privacy practices or content of any third-party websites.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
Contact Us
For any questions or concerns regarding this Privacy Policy or how your data is handled, please reach out to:
Email: info@reloopglobal.com
